Robotic Process Automation

In recent years, the pace of digital development has created a new demand for businesses to keep up. Rather than spending time on engaging high-value tasks, learning new competencies, staying updated and planning; employees have their hands full with data collection, data entry and exchanging emails. It’s time to give some of their daily routine tasks to automation to free up time so that everyone can contribute to business success. And we’re here to tell you how doing so is easier than it sounds.

Robotic Process Automation (RPA) refers to the use of process automation software (computer programs) that mimic tasks usually performed by humans on a computer – only faster and more reliable. Simply put, the "robots" are digital employees that follow instructions to perform tasks in the same user interfaces used by humans.

These ‘robot employees’ are especially helpful for automating rule-based tasks that require interaction with multiple, disparate IT systems. Whether it’s handling applications, invoice processing, ordering equipment or simply moving data from one system to another, the robots are on it! And the best part is, they only do what you tell them to do, they work 24/7 … and they don’t take any coffee breaks.

Freeing up time among employees means more time to learn, innovate and be creative. This is real value. The goal is not to remove the people from their jobs, but to build a culture where people and technology work together. Where people take care of the engaging and creative work, and the robots the repetitive and rule-based.

Most organizations consist of a set of standardized processes – and those processes are becoming more and more digital. This means that your organization, with the right strategies and tools, can free up thousands of man-hours – literally speaking – to more value adding work. Sound too good to be true? The truth is that in order to succeed with an RPA initiative, it needs to be implemented as part of the long-term strategy as a digital transformation project, not only as a short-term cost cutter.

Today, we work with more than 80 organisations in ongoing transformation projects, assisting with RPA through all phases of a project – from establishing automation strategies and assessing business processes, to developing improved and automated processes by building a digital workforce.

As one of the first to offer RPA services in Scandinavia, and through our project experience, we know that all organizations are different. Our projects are always tailored to customer needs, characteristics and, most importantly, the people we work together with. We understand that it is not the technology and the robots that makes up the magic. Rather, it is about combining the best of both worlds and utilizing each other’s strengths, so that people can be more human and happier.